FREQUENTLY ASKED QUESTIONS
1) Can I visit SRS Fabrics Ltd?
Yes you can definitely visit SRS Fabrics Ltd prior to which you need to take an appointment by call and we will be honored to showcase our latest products.
2) Will I be able to view the Sample?
You can view the Sample by visiting our office and place the order if liked prior informing us on call.
3) What if Partial Delivery happens?
In case of Partial Delivery which usually happens due to limitation of stock, the customer will be informed by our customer service executive detailing about the delivery position.
4) What if in case I want to Cancel the Order?
The Order can be cancelled within 24 hours of placing the order.
No Cancellation will be entertained after 24 Hours.
5) What if there is an issue with the Quality of the Fabric?
The Fabric Quality is anytime the best quality but incase if some problems happens the user can tell within 2days of Delivery Receipt and definitely the problem will be solved on mutual bases by contacting us.
6) Where will I get Trade Discount?
SRS Fabrics gives Trade Discount to you on every order you deal with us and the Trade Discount will be deducted lastly of the Bill.
7) How will I be able to know whether the order is confirmed or dispatched?
As the Order is being confirmed Order List will be emailed with Delivery Position and our Customer Service will call you for confirmation.
As the Delivery takes place the Bill will be emailed and a hard copy of the same will be posted to your address with the LR (Lorry Receipt).
MODES OF PAYMENT
- The Payment can be done by cheque in Favor of “SRS Fabrics”.
- Cheque sent directly to our Office will be deposited and order will be dispatched only at the clearing of the cheque. (Address Mentioned in Contact Us Page as well on bill).
- On Customer Preference they can also deposit the cheque on their behalf as mentioned on bill our Account Number “SRS Fabrics”
- (In case of cheque getting bounced or being dishonored, the bank charges will need to be paid from buyer’s side).
- Online Transferring the Amount is also available for which our IFSC code is mentioned in the bill.